Privacy Policy

Last updated 13 November 2026

1. Controller

Alhanen Oy (business ID FI33140499), Finland. Contact: support@tourkeeper.app.

2. What we collect and why

• Purchase: your email address, name, country and payment details are collected by Stripe when you buy. We also record when you consented to immediate delivery. We use them to deliver your licence key, issue receipts, meet accounting and tax obligations and provide support. We never see or store your full card details.
• Licence key: your key contains your email address and order reference, so the key can be verified offline and support can identify your purchase.
• Online results (optional): if a league organiser publishes results online, the league's display names, scores and scorecards are stored on our server and shown to anyone with the link. Pages are not listed in search engines. The organiser can remove the page at any time.
• Support email: messages you send us and our replies.

The TourKeeper program itself keeps your league data on your own computer. It does not send usage data or analytics to us. It contacts our server only when the organiser publishes results online and, once a licence key has been activated, about once a week to download the list of deactivated (refunded) licence keys. No information about you or your computer is sent in that check.

3. Who processes the data

• Stripe – payments and receipts.
• Cloudflare – website hosting, online results and email forwarding.
• Resend – sending the licence key email.

These providers may process data outside the EU/EEA under the European Commission's standard contractual clauses or an adequacy decision. We do not sell personal data or use it for advertising.

4. Legal basis and retention

We process purchase data to perform the contract and to meet legal obligations. Accounting records are kept for the period required by Finnish law (currently six years after the end of the financial year). Online results are kept until the organiser removes the page. Support emails are deleted when no longer needed.

5. Security

All connections use HTTPS. Licence keys are signed so they cannot be forged, and the secret key used to update online results is stored on our server only as a one-way hash. Access to our service accounts is limited and protected.

6. Your rights

You can ask for access to, correction of or deletion of your personal data, and object to processing, by emailing support@tourkeeper.app. You can also lodge a complaint with the Finnish Data Protection Ombudsman (tietosuoja.fi).